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Help with Medicare & Health Insurance Benefits

Benefits Assistance Counselling

You can receive free, objective, one-on-one counselling about Medicare and other health insurance benefits to seniors, the disabled, and caregivers. A trained volunteer counsellor will meet you at All Saints or at one of the designated counselling sites throughout the valley. Appointments can be made by calling the Area Agency on Aging’s Phoenix office at 602-264-2255. Services provided will include:

  • Information about Medicare, Medicare Advantage plans (HOMs, PPO,s etc.), Medicare Supplement plans (Medigap) and options and Medicare
  • Assistance with organizing Medicare and supplemental claims information to insure all benefits are paid and obligations to providers are satisfied
  • Assistance with Medicare appeals and resolving problems
  • Basic information on applying for Social Security, Medicare and SSI
  • Information and assistance on Medicare Prescription Drug Coverage
  • Information on eligibility for low income related programs including SSI, AHCCCS, ALTCS and the Medicare Savings Programs (QMB, SLMB and QI-1)
  • Information on Long Term Care policies

Benefits Assistance counselors do not sell and will not recommend one product over another. The program provides assistance and information to help clients make informed decisions.